Christopher Mundle
Sr. Product Designer at Zafin. Based in Toronto. Previously at Shopify and BMO.
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Metafields in Customer Segmentation
Shopify
How adding metafields leads to significant improvements in marketing performance, such as a 175% increase in email conversion rates.
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Mobile Credit Card Dispute
BMO Bank of Montreal
Empowering customers to dispute a credit card charge on their own.
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BMO Business Xpress (BBX)
BMO Bank of Montreal
Reducing the small business lending process from 30 days to 30 minutes.